Term to identify a customer request
0
I'm looking for a word that will be used in a field service software to wrap a customer request with its work list, interventions, invoices, quotes, etc.
It can have :
- A reference number
- A due date
- a list of customer's requests (work list + products)
- a list of things to do
- a list of quotes and invoices, etc.
- a state like opened, closed, canceled
I was thinking about :
- Case
- Affair
- Business
Example sentences :
- "I will need to create a new [case] for this customer"
- "Can you give me the reference number of this [case] ?"
- "Here is the list of every customer's [cases]"
single-word-requests
asked 1 hour ago
Yohan D
1011
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add a comment |
0
I'm looking for a word that will be used in a field service software to wrap a customer request with its work list, interventions, invoices, quotes, etc.
It can have :
- A reference number
- A due date
- a list of customer's requests (work list + products)
- a list of things to do
- a list of quotes and invoices, etc.
- a state like opened, closed, canceled
I was thinking about :
- Case
- Affair
- Business
Example sentences :
- "I will need to create a new [case] for this customer"
- "Can you give me the reference number of this [case] ?"
- "Here is the list of every customer's [cases]"
single-word-requests
asked 1 hour ago
Yohan D
1011
New contributor
Yohan D is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Other possibilities are work order and service request. If you were thinking about case, affair, and business (you seem to prefer case to the other two), what is it about them that caused you to rule them out?
– Jason Bassford
1 hour ago
add a comment |
0
0
0
I'm looking for a word that will be used in a field service software to wrap a customer request with its work list, interventions, invoices, quotes, etc.
It can have :
- A reference number
- A due date
- a list of customer's requests (work list + products)
- a list of things to do
- a list of quotes and invoices, etc.
- a state like opened, closed, canceled
I was thinking about :
- Case
- Affair
- Business
Example sentences :
- "I will need to create a new [case] for this customer"
- "Can you give me the reference number of this [case] ?"
- "Here is the list of every customer's [cases]"
single-word-requests
asked 1 hour ago
Yohan D
1011
New contributor
Yohan D is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
I'm looking for a word that will be used in a field service software to wrap a customer request with its work list, interventions, invoices, quotes, etc.
It can have :
- A reference number
- A due date
- a list of customer's requests (work list + products)
- a list of things to do
- a list of quotes and invoices, etc.
- a state like opened, closed, canceled
I was thinking about :
- Case
- Affair
- Business
Example sentences :
- "I will need to create a new [case] for this customer"
- "Can you give me the reference number of this [case] ?"
- "Here is the list of every customer's [cases]"
single-word-requests
single-word-requests
asked 1 hour ago
Yohan D
1011
New contributor
Yohan D is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 1 hour ago
Yohan D
1011
New contributor
Yohan D is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 1 hour ago
Yohan D
1011
New contributor
Yohan D is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 1 hour ago
Yohan D
1011
asked 1 hour ago
Yohan D
1011
1011
New contributor
Yohan D is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Yohan D is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Yohan D is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Other possibilities are work order and service request. If you were thinking about case, affair, and business (you seem to prefer case to the other two), what is it about them that caused you to rule them out?
– Jason Bassford
1 hour ago
add a comment |
Other possibilities are work order and service request. If you were thinking about case, affair, and business (you seem to prefer case to the other two), what is it about them that caused you to rule them out?
– Jason Bassford
1 hour ago
Other possibilities are work order and service request. If you were thinking about case, affair, and business (you seem to prefer case to the other two), what is it about them that caused you to rule them out?
– Jason Bassford
1 hour ago
Other possibilities are work order and service request. If you were thinking about case, affair, and business (you seem to prefer case to the other two), what is it about them that caused you to rule them out?
– Jason Bassford
1 hour ago
add a comment |
1 Answer
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Have you considered the word ticket?
answered 1 hour ago
Alex Moore
111
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Alex Moore is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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Isn't ticket related to support requests rather than business request?
– Yohan D
1 hour ago
@YohanD In your question, you use the term customer request. How is that different than support request? I'm also not certain I understand what you mean by business request, if you consider it to describe something different.
– Jason Bassford
36 mins ago
add a comment |
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1 Answer
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1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
1
Have you considered the word ticket?
answered 1 hour ago
Alex Moore
111
New contributor
Alex Moore is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Isn't ticket related to support requests rather than business request?
– Yohan D
1 hour ago
@YohanD In your question, you use the term customer request. How is that different than support request? I'm also not certain I understand what you mean by business request, if you consider it to describe something different.
– Jason Bassford
36 mins ago
add a comment |
1
Have you considered the word ticket?
answered 1 hour ago
Alex Moore
111
New contributor
Alex Moore is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Isn't ticket related to support requests rather than business request?
– Yohan D
1 hour ago
@YohanD In your question, you use the term customer request. How is that different than support request? I'm also not certain I understand what you mean by business request, if you consider it to describe something different.
– Jason Bassford
36 mins ago
add a comment |
1
1
1
Have you considered the word ticket?
answered 1 hour ago
Alex Moore
111
New contributor
Alex Moore is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Have you considered the word ticket?
answered 1 hour ago
Alex Moore
111
New contributor
Alex Moore is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
answered 1 hour ago
Alex Moore
111
New contributor
Alex Moore is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
answered 1 hour ago
Alex Moore
111
answered 1 hour ago
Alex Moore
111
111
New contributor
Alex Moore is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Alex Moore is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Alex Moore is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Isn't ticket related to support requests rather than business request?
– Yohan D
1 hour ago
@YohanD In your question, you use the term customer request. How is that different than support request? I'm also not certain I understand what you mean by business request, if you consider it to describe something different.
– Jason Bassford
36 mins ago
add a comment |
Isn't ticket related to support requests rather than business request?
– Yohan D
1 hour ago
@YohanD In your question, you use the term customer request. How is that different than support request? I'm also not certain I understand what you mean by business request, if you consider it to describe something different.
– Jason Bassford
36 mins ago
Isn't ticket related to support requests rather than business request?
– Yohan D
1 hour ago
Isn't ticket related to support requests rather than business request?
– Yohan D
1 hour ago
@YohanD In your question, you use the term customer request. How is that different than support request? I'm also not certain I understand what you mean by business request, if you consider it to describe something different.
– Jason Bassford
36 mins ago
@YohanD In your question, you use the term customer request. How is that different than support request? I'm also not certain I understand what you mean by business request, if you consider it to describe something different.
– Jason Bassford
36 mins ago
add a comment |
Yohan D is a new contributor. Be nice, and check out our Code of Conduct.
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Yohan D is a new contributor. Be nice, and check out our Code of Conduct.
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Other possibilities are work order and service request. If you were thinking about case, affair, and business (you seem to prefer case to the other two), what is it about them that caused you to rule them out?
– Jason Bassford
1 hour ago