Deepin Installer won't start - stuck on black screen with single dash












0














I have just bought an Asus Zenbook UX433FA, on which I want to install Deepin 15.8 as my only OS. I have followed the installation guide on the Deepin website, therefore creating a bootable USB device with a Deepin iso (tried 15.8, 15.7, and 15.4) from which I would later attempt booting up.



I also disabled SecureBoot and FastStartup in the BIOS setup.



However, when booting from the USB device, I get presented a black screen with a non-blinking white dash in the top-left corner instead of being shown the Deepin Installer---no matter what the Deepin iso version is.



I was nonetheless able to install Ubuntu 18.04 using the same method without any issue whatsoever, so this should be Deepin related.



Note that I tried by bootable USB drive on another laptop of mine and that the Deepin installer does start properly on it.



I am running out of ideas to fix this issue, any suggestion?










share|improve this question





























    0














    I have just bought an Asus Zenbook UX433FA, on which I want to install Deepin 15.8 as my only OS. I have followed the installation guide on the Deepin website, therefore creating a bootable USB device with a Deepin iso (tried 15.8, 15.7, and 15.4) from which I would later attempt booting up.



    I also disabled SecureBoot and FastStartup in the BIOS setup.



    However, when booting from the USB device, I get presented a black screen with a non-blinking white dash in the top-left corner instead of being shown the Deepin Installer---no matter what the Deepin iso version is.



    I was nonetheless able to install Ubuntu 18.04 using the same method without any issue whatsoever, so this should be Deepin related.



    Note that I tried by bootable USB drive on another laptop of mine and that the Deepin installer does start properly on it.



    I am running out of ideas to fix this issue, any suggestion?










    share|improve this question



























      0












      0








      0







      I have just bought an Asus Zenbook UX433FA, on which I want to install Deepin 15.8 as my only OS. I have followed the installation guide on the Deepin website, therefore creating a bootable USB device with a Deepin iso (tried 15.8, 15.7, and 15.4) from which I would later attempt booting up.



      I also disabled SecureBoot and FastStartup in the BIOS setup.



      However, when booting from the USB device, I get presented a black screen with a non-blinking white dash in the top-left corner instead of being shown the Deepin Installer---no matter what the Deepin iso version is.



      I was nonetheless able to install Ubuntu 18.04 using the same method without any issue whatsoever, so this should be Deepin related.



      Note that I tried by bootable USB drive on another laptop of mine and that the Deepin installer does start properly on it.



      I am running out of ideas to fix this issue, any suggestion?










      share|improve this question















      I have just bought an Asus Zenbook UX433FA, on which I want to install Deepin 15.8 as my only OS. I have followed the installation guide on the Deepin website, therefore creating a bootable USB device with a Deepin iso (tried 15.8, 15.7, and 15.4) from which I would later attempt booting up.



      I also disabled SecureBoot and FastStartup in the BIOS setup.



      However, when booting from the USB device, I get presented a black screen with a non-blinking white dash in the top-left corner instead of being shown the Deepin Installer---no matter what the Deepin iso version is.



      I was nonetheless able to install Ubuntu 18.04 using the same method without any issue whatsoever, so this should be Deepin related.



      Note that I tried by bootable USB drive on another laptop of mine and that the Deepin installer does start properly on it.



      I am running out of ideas to fix this issue, any suggestion?







      system-installation uefi bootable deepin






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Dec 17 at 10:15

























      asked Dec 17 at 9:49









      Pierre Thalamy

      1013




      1013



























          active

          oldest

          votes











          Your Answer








          StackExchange.ready(function() {
          var channelOptions = {
          tags: "".split(" "),
          id: "106"
          };
          initTagRenderer("".split(" "), "".split(" "), channelOptions);

          StackExchange.using("externalEditor", function() {
          // Have to fire editor after snippets, if snippets enabled
          if (StackExchange.settings.snippets.snippetsEnabled) {
          StackExchange.using("snippets", function() {
          createEditor();
          });
          }
          else {
          createEditor();
          }
          });

          function createEditor() {
          StackExchange.prepareEditor({
          heartbeatType: 'answer',
          autoActivateHeartbeat: false,
          convertImagesToLinks: false,
          noModals: true,
          showLowRepImageUploadWarning: true,
          reputationToPostImages: null,
          bindNavPrevention: true,
          postfix: "",
          imageUploader: {
          brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
          contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
          allowUrls: true
          },
          onDemand: true,
          discardSelector: ".discard-answer"
          ,immediatelyShowMarkdownHelp:true
          });


          }
          });














          draft saved

          draft discarded


















          StackExchange.ready(
          function () {
          StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2funix.stackexchange.com%2fquestions%2f489434%2fdeepin-installer-wont-start-stuck-on-black-screen-with-single-dash%23new-answer', 'question_page');
          }
          );

          Post as a guest















          Required, but never shown






























          active

          oldest

          votes













          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes
















          draft saved

          draft discarded




















































          Thanks for contributing an answer to Unix & Linux Stack Exchange!


          • Please be sure to answer the question. Provide details and share your research!

          But avoid



          • Asking for help, clarification, or responding to other answers.

          • Making statements based on opinion; back them up with references or personal experience.


          To learn more, see our tips on writing great answers.





          Some of your past answers have not been well-received, and you're in danger of being blocked from answering.


          Please pay close attention to the following guidance:


          • Please be sure to answer the question. Provide details and share your research!

          But avoid



          • Asking for help, clarification, or responding to other answers.

          • Making statements based on opinion; back them up with references or personal experience.


          To learn more, see our tips on writing great answers.




          draft saved


          draft discarded














          StackExchange.ready(
          function () {
          StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2funix.stackexchange.com%2fquestions%2f489434%2fdeepin-installer-wont-start-stuck-on-black-screen-with-single-dash%23new-answer', 'question_page');
          }
          );

          Post as a guest















          Required, but never shown





















































          Required, but never shown














          Required, but never shown












          Required, but never shown







          Required, but never shown

































          Required, but never shown














          Required, but never shown












          Required, but never shown







          Required, but never shown







          Popular posts from this blog

          Morgemoulin

          Scott Moir

          Souastre