What is a more professional way of saying, I want to make it up to you?
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A dissatisfied customer is leaving negative reviews. I want to write back and let him know we want to make it up to him, however that doesn't sound very professional.
euphemisms
asked Nov 19 at 19:24
Jennifer
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A dissatisfied customer is leaving negative reviews. I want to write back and let him know we want to make it up to him, however that doesn't sound very professional.
euphemisms
asked Nov 19 at 19:24
Jennifer
1
New contributor
Jennifer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
1
If you're in the wrong, apologizing and attempting to address the person's grievances sounds pretty professional to me.
– Robusto
Nov 19 at 19:33
Are you sure you're looking for a euphemism [as per tag]? I'd say this would be counterproductive - it'd look like you're trying to avoid responsibility or downplay the issues.
– Chappo
Nov 19 at 22:04
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A dissatisfied customer is leaving negative reviews. I want to write back and let him know we want to make it up to him, however that doesn't sound very professional.
euphemisms
asked Nov 19 at 19:24
Jennifer
1
New contributor
Jennifer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
A dissatisfied customer is leaving negative reviews. I want to write back and let him know we want to make it up to him, however that doesn't sound very professional.
euphemisms
euphemisms
asked Nov 19 at 19:24
Jennifer
1
New contributor
Jennifer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked Nov 19 at 19:24
Jennifer
1
New contributor
Jennifer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked Nov 19 at 19:24
Jennifer
1
New contributor
Jennifer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked Nov 19 at 19:24
Jennifer
1
asked Nov 19 at 19:24
Jennifer
1
1
New contributor
Jennifer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Jennifer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Jennifer is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
1
If you're in the wrong, apologizing and attempting to address the person's grievances sounds pretty professional to me.
– Robusto
Nov 19 at 19:33
Are you sure you're looking for a euphemism [as per tag]? I'd say this would be counterproductive - it'd look like you're trying to avoid responsibility or downplay the issues.
– Chappo
Nov 19 at 22:04
add a comment |
1
If you're in the wrong, apologizing and attempting to address the person's grievances sounds pretty professional to me.
– Robusto
Nov 19 at 19:33
Are you sure you're looking for a euphemism [as per tag]? I'd say this would be counterproductive - it'd look like you're trying to avoid responsibility or downplay the issues.
– Chappo
Nov 19 at 22:04
1
1
If you're in the wrong, apologizing and attempting to address the person's grievances sounds pretty professional to me.
– Robusto
Nov 19 at 19:33
If you're in the wrong, apologizing and attempting to address the person's grievances sounds pretty professional to me.
– Robusto
Nov 19 at 19:33
Are you sure you're looking for a euphemism [as per tag]? I'd say this would be counterproductive - it'd look like you're trying to avoid responsibility or downplay the issues.
– Chappo
Nov 19 at 22:04
Are you sure you're looking for a euphemism [as per tag]? I'd say this would be counterproductive - it'd look like you're trying to avoid responsibility or downplay the issues.
– Chappo
Nov 19 at 22:04
add a comment |
1 Answer
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1
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How about "as a gesture of goodwill"?
Alternatively (spinning out a broader context) something as straightforward as:
We value our customers. The experience you had doesn't reflect our standards, and we're truly sorry. Please accept xyz as a gift. We look forward to abc in the future.
answered Nov 19 at 19:35
Kay V
35825
The problem with "as a gesture of goodwill" is that it is often used to cover a situation in which the trader does not acknowledge fault but wants to put an end to an irritating correspondence. An actual apology is what the dissatisfied customer wants.
– JeremyC
Nov 19 at 22:09
add a comment |
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
1
down vote
How about "as a gesture of goodwill"?
Alternatively (spinning out a broader context) something as straightforward as:
We value our customers. The experience you had doesn't reflect our standards, and we're truly sorry. Please accept xyz as a gift. We look forward to abc in the future.
answered Nov 19 at 19:35
Kay V
35825
The problem with "as a gesture of goodwill" is that it is often used to cover a situation in which the trader does not acknowledge fault but wants to put an end to an irritating correspondence. An actual apology is what the dissatisfied customer wants.
– JeremyC
Nov 19 at 22:09
add a comment |
up vote
1
down vote
How about "as a gesture of goodwill"?
Alternatively (spinning out a broader context) something as straightforward as:
We value our customers. The experience you had doesn't reflect our standards, and we're truly sorry. Please accept xyz as a gift. We look forward to abc in the future.
answered Nov 19 at 19:35
Kay V
35825
The problem with "as a gesture of goodwill" is that it is often used to cover a situation in which the trader does not acknowledge fault but wants to put an end to an irritating correspondence. An actual apology is what the dissatisfied customer wants.
– JeremyC
Nov 19 at 22:09
add a comment |
up vote
1
down vote
up vote
1
down vote
How about "as a gesture of goodwill"?
Alternatively (spinning out a broader context) something as straightforward as:
We value our customers. The experience you had doesn't reflect our standards, and we're truly sorry. Please accept xyz as a gift. We look forward to abc in the future.
answered Nov 19 at 19:35
Kay V
35825
How about "as a gesture of goodwill"?
Alternatively (spinning out a broader context) something as straightforward as:
We value our customers. The experience you had doesn't reflect our standards, and we're truly sorry. Please accept xyz as a gift. We look forward to abc in the future.
answered Nov 19 at 19:35
Kay V
35825
edited Nov 19 at 20:05
answered Nov 19 at 19:35
Kay V
35825
answered Nov 19 at 19:35
Kay V
35825
answered Nov 19 at 19:35
Kay V
35825
35825
The problem with "as a gesture of goodwill" is that it is often used to cover a situation in which the trader does not acknowledge fault but wants to put an end to an irritating correspondence. An actual apology is what the dissatisfied customer wants.
– JeremyC
Nov 19 at 22:09
add a comment |
The problem with "as a gesture of goodwill" is that it is often used to cover a situation in which the trader does not acknowledge fault but wants to put an end to an irritating correspondence. An actual apology is what the dissatisfied customer wants.
– JeremyC
Nov 19 at 22:09
The problem with "as a gesture of goodwill" is that it is often used to cover a situation in which the trader does not acknowledge fault but wants to put an end to an irritating correspondence. An actual apology is what the dissatisfied customer wants.
– JeremyC
Nov 19 at 22:09
The problem with "as a gesture of goodwill" is that it is often used to cover a situation in which the trader does not acknowledge fault but wants to put an end to an irritating correspondence. An actual apology is what the dissatisfied customer wants.
– JeremyC
Nov 19 at 22:09
add a comment |
Jennifer is a new contributor. Be nice, and check out our Code of Conduct.
Jennifer is a new contributor. Be nice, and check out our Code of Conduct.
Jennifer is a new contributor. Be nice, and check out our Code of Conduct.
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1
If you're in the wrong, apologizing and attempting to address the person's grievances sounds pretty professional to me.
– Robusto
Nov 19 at 19:33
Are you sure you're looking for a euphemism [as per tag]? I'd say this would be counterproductive - it'd look like you're trying to avoid responsibility or downplay the issues.
– Chappo
Nov 19 at 22:04